BlackBeltHelp is the #1 AI Helpdesk platform for higher education. We empower over 150 institutions-including Columbia, Cornell, UCLA, and Johns Hopkins-to deliver exceptional student experiences that boost engagement, retention, and on-time graduation. Our platform manages Tier 1 and Tier 2 student services requests-from Financial Aid to IT-seamlessly integrating with core higher-ed applications such as Ellucian Banner, PeopleSoft, Slate, and Canvas.

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