Meet us @ Booth #101, EDUCAUSE . October 27–30, 2025 | Nashville
Meet us @ Booth #101, EDUCAUSE . October 27–30, 2025 | Nashville
From a Broken IVR to an Al Front Desk: How Alabama State University Modernized IT Support One Call at a Time.
How Kalamazoo Valley Community College reduced staff workload and optimized IT support costs with BlackBeltHelp’s 24/7 HelpDesk Services.
How Herzing University Strengthened IT & LMS Support with BlackBeltHelp’s 24/7 HelpDesk Services
How Fairleigh Dickinson University improved student support efficiency and enhanced service delivery with BlackBeltHelp’s IT & LMS Helpdesk solutions.
San Joaquin Delta College Transformed IT Support with BlackBeltHelp’s 24/7 HumanAI-Powered Solutions
Community College of Baltimore County improved support delivery and reduced cost with BlackBeltHelp’s IT & LMS Helpdesk solutions.
How University of Nevada, Reno addressed resource limitation and improved student experience with BalckBeltHelp’s IT & LMS Helpdesk and AI Chatbot solutions.
How Pima Community College overcame resource limitations and enhanced student experience by implementing BlackBeltHelp’s student support services.
Moraine Park Technical College Enhanced IT Support with BlackBeltHelp's 24/7 Helpdesk Solution
How Fitchburg State University improved their student experience with BlackBeltHelp’s comprehensive IT & LMS Helpdesk.
How Cleveland State University improved student support efficiency and enhanced service delivery with BlackBeltHelp’s IT & LMS Helpdesk solutions.
How Metropolitan State University of Denver enhanced student support and service efficiency with BlackBeltHelp’s IT & LMS Helpdesk solutions.
How BlackBeltHelp’s 24/7 IT Helpdesk Support Streamlined Mount Wachusett Community College’s Support Departments.
How BlackBeltHelp’s After-Hours IT Helpdesk Support Streamlined CCP’s Support Departments.
Achieved scalability and operational efficiency while lowering service delivery costs with BlackBeltHelp’s 24/7 IT Helpdesk solution.
How MassBay Community Colege enhanced their student engagement with BlackBeltHelp’s comprehensive IT & LMS Helpdesk and AI Chatbot solution.
How Student Engagement at Randolph-Macon College enhanced with BlackBeltHelp’s AI Chatbot Solution.
How Pasadena City College addressed resource limitation and improved student experience with BalckBeltHelp’s IT & LMS Helpdesk and AI Chatbot solutions.
How BlackBeltHelp’s After-Hours IT Helpdesk Support Streamlined Cornell University’s Support Departments.
BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education. It combines Generative AI, trained agents, and integrations with systems like Ellucian™ Banner, Canvas, Slate, and Microsoft Entra to answer IT, student services, and admissions questions. Trusted by 130+ institutions including Columbia University, Cornell University, and the California Community Colleges System, BlackBeltHelp manages over 8 million helpdesk interactions annually, ensuring 24x7 support so campuses stay connected and students stay supported.
