Meet us @ Booth #101, EDUCAUSE . October 27–30, 2025 | Nashville
Increase Applications, Improve Yield, Reduce Melt, and Boost Enrollment by providing 24/7 HumanAI powered support to prospective students
Deliver always-on, expert assistance to prospective students with our admissions support solution. Our highly trained team of professionals provides personalized, AI-driven guidance through multiple channels (web, live chat, text, phone), seamlessly integrated with your institution’s enrollment management system. Streamline the admissions process, reduce administrative burdens, and ensure a smooth experience for prospective students.
Improve students' experience and satisfaction
Increase applications and inquiry conversion
Improve yield and reduce summer melt 
Boost enrollment and increase retention
Increase staff bandwidth to focus on key initiatives
Lower administrative costs
Access to 24/7, Nights and Weekends
52 Secs. Avg. Speed to Answer
93% Answer Rate
85% First Call Resolution
89% Chatbot Resolution Rate
BlackBeltHelp always steps-up to provide immediate support to Pasadena City College’s students for the challenges that arise in Admissions, Financial Aid, and Enrollment. Having a reliable Call Center where our students can talk to a professional well-versed in our campus procedures reduces anxiety and accelerates our ability to deliver information quickly.
BlackbeltHelp Student Services Support agents can securely access all your campus systems to efficiently and accurately address all your students’ questions.
Institutions have accepted the new reality of education; transformed teaching/learning approaches, rising student expectations, and the state government budget cuts for colleges and universities. This move has made the institutions consider ways to nurture relationships with students by simplifying their academic and services journey with OneStop support. OneStop, in this new normal of education, has […]
Student Retention has always been a major concern for higher education institutions. “Over the past 20 years, roughly 31 million students have enrolled in college and left without receiving a degree or certificate.”– According to a National Student Clearinghouse Research Center Report Identifying at-risk students and utilizing tools (both self-help and mediated) to encourage increased student […]
“Over the past 20 years, more than 31 million students have enrolled in college and left without receiving a degree or certificate.” – A National Student Clearinghouse Research Center Report “1,669 U.S. colleges and universities lost nearly $16.5 billion to student attrition in a single year.” – Educational Policy Institute Study Colleges spend millions on student […]
BlackBeltHelp is the #1 AI Helpdesk platform for higher education. We empower over 150 institutions—including Columbia, Cornell, UCLA, and Johns Hopkins—to deliver exceptional student experiences that boost engagement, retention, and on-time graduation. Our platform manages Tier 1 and Tier 2 student services requests—from Financial Aid to IT—seamlessly integrating with core higher-ed applications such as Ellucian Banner, PeopleSoft, Slate, and Canvas.
