BlackBeltHelp

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Learn How Broward College Migrated from Anthology Helpdesk Services in a Month

Thursday, Nov 20, 2025 1:00 PM EST

Overview

Anthology’s Chapter 11 bankruptcy filing and sale has created uncertainty across higher education. With service continuity and contract obligations in question, institutions face the risk of downtime and disrupted support for students, faculty, and staff.

In this live webinar, you’ll hear firsthand how Broward College achieved a seamless transition with zero downtime, improved operational efficiency, and elevated student satisfaction — all while ensuring uninterrupted 24×7 support.

You’ll also learn how your institution can benefit from BlackBeltHelp’s Free Migration Program to ensure a secure, uninterrupted transition.

Key Takeaways

After attending this session, you’ll understand how to:

  • How Broward College redefined 24×7 service delivery
  • Challenges with scalability & continuity
  • Outcomes post-transition (efficiency, satisfaction)
  • What triggered their search for a more resilient model
  • Migrate to a secure, AI-powered helpdesk with zero downtime
  • Access the Free Migration Offer and ensure uninterrupted support

Don’t wait for support interruptions.

Join this webinar to learn how leading institutions have already transitioned from Anthology and how your campus can too.

Presenter

Torey Brignolo

Torey Brignolo

Senior Director, Contact Center Operations, Broward College

Christopher Uthe

Christopher Uthe

President, BlackBeltHelp

Fee

Free for all Higher education Institutions