Meet us @ Booth #101, EDUCAUSE . October 27–30, 2025 | Nashville
Panelists

With Anthology in Chapter 11 and Blackboard® Student Services being actively shopped, over 100 institutions face real operational uncertainty. While some are monitoring developments, others have already taken action.
Institutions like Broward College, Johns Hopkins University, University of Alabama, and Maricopa Community College District have proactively transitioned their support operations to safeguard service continuity and student experience.
This executive briefing shares the decision frameworks, risk thresholds, and operational blueprint these institutions used to move with confidence, before disruption forced their hand.
Limited seats available – join institutions preparing proactively rather than responding reactively.
BlackBeltHelp is the #1 AI-powered Helpdesk platform purpose-built for higher education. It combines Generative AI, trained agents, and integrations with systems like Ellucian™ Banner, Canvas, Slate, and Microsoft Entra to answer IT, student services, and admissions questions. Trusted by 130+ institutions including Columbia University, Cornell University, and the California Community Colleges System, BlackBeltHelp manages over 8 million helpdesk interactions annually, ensuring 24x7 support so campuses stay connected and students stay supported.

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