Beat the Fall Rush:
How U of Nevada, Reno Deployed Voice AI in Just 6 Weeks

OVERVIEW

With the Fall semester rapidly approaching, institutions are bracing for the inevitable surge in support tickets across IT, Financial Aid, and Admissions. You can’t hire or “bot” your way out of the Fall rush-but you can defeat it with Voice AI.

Join us for a live session exploring how the University of Nevada, Reno is utilizing BlackBeltHelp’s Voice AI to modernize their campus support experience. Ben Roelofs, Director of User Services at UNR, will share the university’s rationale for adopting Voice AI, how they built critical stakeholder alignment, the realities of the implementation process, and the early ROI metrics that prove the platform is saving the university time and money while delivering an exceptional student experience.

Additionally, we will outline how your institution can leverage the pre-negotiated E&I Cooperative Services agreement to completely bypass the RFP process and get Voice AI deployed on your campus before the mid-August rush.

Note: All attendees will receive access to a special Voice AI deployment promotion unveiled live during the session.

WHAT WE’LL COVER

• The UNR Blueprint: Hear directly from Ben Roelofs on the University of Nevada, Reno’s Voice AI journey, from securing internal buy-in to measuring initial ROI and student satisfaction.
• Beating the Fall Rush: 24/7 Voice AI instantly automates tier-1 inquiries so your staff can focus on higher-value work during the busiest time of the year.
• Deploying in 6 Weeks: How E&I members can use this competitively solicited contract to skip the lengthy procurement cycle and fast-track implementation.
• Exclusive Live Promotion: A special offer for attendees ready to accelerate their Voice AI timeline.

WHO SHOULD ATTEND

• CIOs and VPs of IT evaluating AI-powered support modernization and IT staffing strategies.
• Procurement and Finance Leaders wanting to learn how the E&I agreement simplifies adoption, provides third-party validation, and reduces cost.
• Student Services Leaders managing financial aid, the registrar, and campus support desks who need to meet rising student expectations with limited resources.
• Any E&I member institution exploring a faster, RFP-free path to deploying AI-driven support on campus.