How AI Is Driving Measurable Value Across the Higher Ed Institutions

Overview

As higher education enters a new phase of digital transformation, AI is no longer a theoretical concept or a future possibility, it is rapidly becoming a practical, measurable value driver for institutions across the U.S. From modernizing student support to scaling IT operations, AI is reshaping how campuses deliver fast, consistent, and student-centered services. In this leadership conversation, our COO – Dr. Stephen Drew and CTO – Shekhar Gulati will unpack how AI has matured, where it is creating real operational impact today, and what the next year holds for institutions that are ready to take advantage of its capabilities.

Key Takeaways

• How AI has shifted from concept to real operational value in higher ed
• Practical Use Cases Transforming Student and IT Support Services
• Continued Importance of Human assistance channel
• Scaling Campus Support & Operations with AI
• Preparing Your Institution for AI Adoption
• Live Q&A With Our CTO, COO, and President

Who Should Attend

Ideal for higher-education leaders responsible for technology, operations, and student experience:

• CIOs & CFOs
• VPs of IT
• VPs of Student Services
• IT Directors & Support Operations Leaders
• Enrollment & Student Experience Leaders