Maricopa Community College District Migrates from Anthology to BlackBeltHelp for 24×7 Helpdesk
Miami, FL | October 14, 2025 – Maricopa Community College District from Anthology to BlackBeltHelp for 24×7 Helpdesk.
The Maricopa County Community College District (MCCCD), one of the largest community college systems in the nation, has successfully transitioned from Anthology to the BlackBeltHelp Helpdesk, ensuring uninterrupted 24×7 student services support across all its colleges.
Maricopa selected BlackBeltHelp to enhance its district-wide 24×7 support services support – including Technology & IT Support, and LMS, with instant help that keeps students, faculty, and staff connected and supported around the clock.
By combining intelligent workflows with live human agents, Maricopa Community Colleges ensures fast resolution of common issues while maintaining personalized support for complex requests.
By integrating seamlessly with TeamDynamix and Canvas, the platform enhances security, strengthens identity management, and improves interoperability across Maricopa’s technology ecosystem – enabling the help desk to resolve issues faster and more efficiently.
Highlights of BlackBeltHelp AI-Powered Student Services Helpdesk:
- Diverse Higher Ed Expertise: Serving over 150 prestigious research universities to community college systems including Cornell University, Columbia University, John Hopkins University, UCLA, California Community College System and others.
- Modern AI-Powered Helpdesk: Designed in collaboration with Columbia University, built on powerful LLM’s & NIVIDIA technology.
- Extensive Higher Ed Integrations: Integrations to commonly used apps including Banner, Colleague, Slate, Canvas, Blackboard and more.
- Unlimited Usage Model: Transparent, predictable pricing with unlimited interactions to support every student, every time.
Free Migration Offer for your Campus
In light of Anthology filing Chapter 11 bankruptcy, BlackBeltHelp is offering free migration from Anthology to the BlackBeltHelp AI Helpdesk Platform – helping institutions maintain reliable, uninterrupted service for their students and staff.
About Maricopa County Community College District
The Maricopa County Community College District (MCCCD) is one of the largest higher education systems in the United States, serving more than 140,000 students annually across 10 colleges and numerous learning centers throughout the Greater Phoenix area. The district is dedicated to providing accessible, affordable, and high-quality education that supports workforce development, student success, and community advancement.
