Why Higher-ed Institutions are Outsourcing IT Help Desk Support During the Hybrid Model
Can institutions upscale their IT help desk services without increasing the cost? Absolutely yes! Outsourcing help desk services opens many new doors for higher education institutions to provide a consistent user experience and become highly efficient in handling student queries. Especially, in the current hybrid model of education in which more students are studying remotely,…
Read more
POSTED BY
adminbbh
February 2022 BlackBeltHelp’s Monthly Product Updates
Welcome back to BlackBeltHelp’s monthly product updates! In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology. February has been another busy and exciting month of new client implementations, along with our product enhancements. Here is a rundown of the updates and features…
Read more POSTED BY