August 30, 2024
August 2024: Release 2 – CX Portal
Summary Our 2nd Release of August continues to focus on generative AI foundations behind the scenes and usability improvements for the Administration Panel. Enhancements Defects
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Sam Smith
August 30, 2024
August 2024: Release 1 – Question Explorer
Summary Our first release of August contains several polish items within the Customer Administration panel (CX Portal) including the updating of the “Top Intents” chart and the debut of a new page “Question Explorer” for chatbot clients to drill into which questions are being recognized when. We also made generally available the ability to redact…
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