August 3, 2022

How does conversational AI Chatbots accelerate the future of Higher education?

The advancements in technology have given birth to the adoption of Artificial Intelligence-led learning and communication tools in our daily lives. They have revolutionized various industries. And the education sector is not untouched by the adoption. With students’ changing expectations that revolve around instant gratification, quick and seamless access to all types of information, and…

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adminbbh

June 17, 2022

AI-Based Chatbots in Higher Education: Transform Your Student Support Services Now!

Today’s students are used to having technology at their fingertips. From ordering food to booking flight tickets, or gathering information about anything in this world, they are used to having it all in the blink of an eye! They want answers to their questions, and they want them now. With that context, imagine a prospective…

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adminbbh

February 14, 2022

Why Higher-ed Institutions are Outsourcing IT Help Desk Support During the Hybrid Model

Can institutions upscale their IT help desk services without increasing the cost? Absolutely yes!   Outsourcing help desk services opens many new doors for higher education institutions to provide a consistent user experience and become highly efficient in handling student queries.   Especially, in the current hybrid model of education in which more students are studying remotely,…

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adminbbh

February 3, 2022

February 2022 BlackBeltHelp’s Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates! In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology. February has been another busy and exciting month of new client implementations, along with our product enhancements.  Here is a rundown of the updates and features…

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adminbbh

January 11, 2022

January 2022 BlackBeltHelp’s Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates! In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology. February has been another busy and exciting month of new client implementations, along with our product enhancements.  Here is a rundown of the updates and features…

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adminbbh

November 16, 2021

November 2021 BlackBeltHelp’s Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates!  In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology! This has been another busy and exciting month of new client implementations along with our product enhancements.   Here is a rundown of the updates and features that you can now take advantage of. All of this is carefully…

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POSTED BY

adminbbh

October 5, 2021

October 2021 BlackBeltHelp’s Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates!  In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology! This has been another busy and exciting month of new client implementations along with our product enhancements.   Here is a rundown of the updates and features that you can now take advantage of. All of this is carefully…

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POSTED BY

adminbbh

September 6, 2021

September 2021 BlackBeltHelp’s Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates!  In our quest to provide you with the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology! This has been a busy and exciting month of new client implementations along with our product enhancements.   Here is a rundown of the updates and features that you can now take advantage of. All of this is…

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POSTED BY

adminbbh

August 2, 2021

August 2021 BlackBeltHelp's Monthly Product Updates

Welcome back to BlackBeltHelp’s monthly product updates! In our quest to provide you the best-in-industry student engagement products and services, we are continuously innovating and upgrading our technology!   Here’s a rundown of the updates and features that you can now take advantage of. All of this is carefully curated to further streamline the processes and help you get the most out of our products with ease.…

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adminbbh

April 1, 2021

2021 Top IT Trends to Watch out for in the Higher Education Landscape!

2020 was a year like no other! The Covid-19 pandemic impacted the world in unimaginable ways and posed unforeseen challenges in all industries and sectors, and higher education was no exception. We don’t think anyone can challenge the fact that the academic year 2020-21 will go down as one of the most operationally challenging, anxiety-creating,…

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adminbbh