HigherEd: Reducing Barriers and Supporting Students While Leveraging Best Practices
In the wake of COVID-19 crisis, the sudden shift of colleges and universities to online learning is likely going to continue this fall semester. This unavoidable push to deliver courses online will emerge as a reliable educational model; unlike the early haste implementation that delivered an unsatisfying educational experience to students. As per a survey,…
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HigherEd: Keeping Students Engaged with OneStop Support
Institutions have accepted the new reality of education; transformed teaching/learning approaches, rising student expectations, and the state government budget cuts for colleges and universities. This move has made the institutions consider ways to nurture relationships with students by simplifying their academic and services journey with OneStop support. OneStop, in this new normal of education, has…
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Higher Education – Best Practices for Business Continuity During Pandemic
Recently, I (Michael Zastudil, SVP, CS & Product Development, BlackBeltHelp) and Michael Lyons (CIO – MassBay Community College) presented a live webinar where over 250 higher-ed institutions joined us to learn and discuss the best practices for business continuity during the pandemic. Michael Lyons shared some of his experiences and expertise around how he has…
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The Ideology behind Student Engagement and Student Retention
Student Retention has always been a major concern for higher education institutions. “Over the past 20 years, roughly 31 million students have enrolled in college and left without receiving a degree or certificate.”– According to a National Student Clearinghouse Research Center Report Identifying at-risk students and utilizing tools (both self-help and mediated) to encourage increased student…
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One Stop Student Retention: Making Student Retention Easy, Holistic and Data-Driven
“Over the past 20 years, more than 31 million students have enrolled in college and left without receiving a degree or certificate.” – A National Student Clearinghouse Research Center Report “1,669 U.S. colleges and universities lost nearly $16.5 billion to student attrition in a single year.” – Educational Policy Institute Study Colleges spend millions on student…
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AI Chatbots for HigherEd: Solving Challenges While Scaling the Gaps
Touted as the next big thing, Artificial Intelligence has already carved a niche for itself in the form of AI chatbots for highered. In today’s world of instant gratification; bots deliver on the rising expectations of students, augment the institutional staff’s capabilities and help the institutions achieve their various goals (enrollment, engagement, retention, etc.). Following are…
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Exceed Student Expectations for Service Delivery Through a 24/7 OneStop Shop
OneStop is the solutions of all your queries & support students who are running around from office to office on campus– trying to turn in the correct form, searching for the right building to go to, adding/dropping classes, checking in on the status of their admissions or financial aid applications, etc. Don’t you think all…
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5 Challenges OneStop Student Services Help You Resolve
Higher education today is experiencing a groundbreaking shift towards student-centric processes. Driven by changing student demographics and rising student expectations, all the emphasis today is on personalization, customization and simplifying the student journey. The growing inclination towards OneStop student services is an important marker of this trend. OneStop student services not only centralize all the…
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Elevate Your Student Support with Artificial Intelligence
Whether Artificial Intelligence is a genie that needs to be kept confined in a bottle or it’s a boon that humanity should be grateful to Alan Turing for, we are way past the discussion stage. AI is a tangible reality you can’t deny the existence and importance of, whatever your views are about it. Whilst…
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The Power of Predictive Analytics: Using Data to Propel Students Towards Success
Predictive analytics is the process of using statistical techniques to extract patterns from historical data in order to predict future outcomes. From finance to healthcare, and higher education, in particular, the use of predictive analytics is gaining currency. Embarking on a predictive analytics journey not only helps you attain better results, deliver great customer experiences…
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