May 22, 2024

Kean University Selects BlackBeltHelp to Revolutionize IT & LMS Helpdesk Support with AI-Powered Solutions

[vc_row el_class="pr-section new-pr-c" css=".vc_custom_1748358588632{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] Kean University Selects BlackBeltHelp to Revolutionize IT & LMS Helpdesk Support with AI-Powered Solutions Miami, Florida – May 22, 2024 – BlackBeltHelp proudly announces its strategic collaboration with Kean University, New Jersey’s first Urban Research University. This partnership aims to expand access and reduce costs by…

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POSTED BY

Sam Smith

May 6, 2024

BlackBeltHelp Partners with the Foundation for California Community Colleges to Revolutionize Student, Staff, and Faculty Support via AI-Powered Solutions

[vc_row el_class="pr-section" css=".vc_custom_1715001316470{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] BlackBeltHelp Partners with the Foundation for California Community Colleges to Revolutionize Student, Staff, and Faculty Engagement via AI-Powered Solutions Miami, Florida – May 06, 2024 – BlackBeltHelp, the leading AI-powered Contact-Center-as-a-Service provider for higher education, proudly announces our new strategic partnership with the Foundation for California Community…

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POSTED BY

Sam Smith

May 1, 2024

What Makes an Effective IT Helpdesk Support?

In today’s digital age, technology plays a pivotal role in higher education institutions, facilitating teaching, learning, research, and administrative functions. However, with the increasing reliance on technology comes the need for robust IT support services to ensure smooth operations and address technical issues promptly.   Here, we’ll delve into the importance of helpdesk support in higher…

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POSTED BY

Sam Smith