PLATFORM | INTEGRATIONS

Integrations

Pre-built connectors for the campus systems you already run. SIS, identity, MFA, LMS, ITSM, and CRM. No rip and replace. No long integration project. Most connectors deploy in days, not months.

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BlackBeltHelpX Agentic Studio dashboard showing student Info Panel with Financial Aid and academic records for higher education support

Connectors across every layer of the campus stack.

BlackBeltHelp integrates directly with the systems of record on every modern campus. Each integration is built and maintained by BlackBeltHelp, not assembled from third-party plugins. That means production-grade reliability, predictable upgrade paths, and a single team accountable for the connection.

Used across your campus

Admissions

Financial Aid

Registrar

Advising

Student Services

IT

Every system. One platform.

Choose your stack. We’ve already built the connector.

SIS and ERP

Student information and enterprise resource planning systems: the core of record for enrollment, grades, and financial data.

Banner Live
Colleague
Workday Student
PeopleSoft
Jenzabar

It is the first SIS-integrated Voice AI in the higher education market.

Identity and Access

Directory and identity providers that authenticate your students, faculty, and staff before any sensitive interaction.

Microsoft Entra Live
Okta
OneLogin
Active Directory

MFA

Multi-factor authentication providers that verify identity before the AI agent can access or modify protected records.

Duo
Microsoft Authenticator
OneLogin
Google Authenticator

Learning Management

LMS integrations that let students get answers about course content, deadlines, and assignments without leaving the support flow.

Canvas
Blackboard
Moodle
D2L Brightspace

ITSM and Ticketing

Service management systems for creating, routing, and resolving tickets across IT and student services departments.

TeamDynamix Live
ServiceNow
Jira
KACE

CRM and FAMS

Customer relationship and financial aid management systems powering admissions pipelines and student financial workflows.

Salesforce Live
Slate

Why this matters.

Chatbot vendors stop at the chat interface. Call center vendors stop at the phone line. BlackBeltHelp is built around the principle that a question is not resolved until something changes in the system of record. Integrations are how that happens.

14+

Pre-built integrations

Banner

Live in production

14+

Not months, to deploy

Don’t see your system here?

Custom integrations are scoped during the implementation conversation. Most campus systems with a documented API can be connected. The BlackBeltHelp team has built integrations for every major higher education vendor and many institution-specific systems.

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